The idea of having a difficult conversation is uncomfortable primarily because we expect the other person to become defensive—and rarely are we disappointed. But what if you could soften, even eliminate their defensive posture? In this episode, we share six proven tactics that will not only dramatically reduce the tension that tough conversations create but also earn you the respect of the other person. When you listen, you’ll discover the main cause of challenging discussions and how to eliminate it, how to immediately set a tone that will encourage cooperation, and three key points you must include in every effective confrontation. Be sure to check out our show notes at staypaidpodcast.com for more in-depth information and added details not included in the episode. Connect | Resources Radical Candor: Be a Kick-Ass Boss without Losing Your Humanity by Kim Scott We are a participant in the Amazon Services LLC Associates Program, an advertising program designed to provide a means for ReminderMedia to earn a small fee by linking to Amazon.com and affiliated sites.   Want Josh and Luke to help you with your marketing? Visit https://remindermedia.com/StayPaidMarketing/   0:00     Introduction 1:38     One skill that exponentially improves your life     3:42     The benefit of being radically candid 5:00     Step 1: Tell them this is a difficult conversation 8:50     Step 2: Step 2: Ask permission 9:29     Step 3: Own your part of the problem 11:19   Step 4: Own your feelings (F.B.I.) 13:24   Step 5: Be specific with the details 16:16   Step 6: Listen and seek to understand 20:10   Action Item