In this episode, Steve Fretzin and Marcia Wasserman discuss:Challenges law firms are facing today that they’ve never had to before. Managing generational differences to the benefit of both parties. Where to start when everything seems to be going sideways. The benefit of a peer advisory group.  Key Takeaways:Managing expectations for both the law firm managers and the younger lawyers is key to making sure everything is being accomplished at the right profitability. Clients are also getting younger, not just new attorneys. Understanding how the younger generations think can be crucial for your law firm success. It doesn’t take a certain personality to be a leader - it takes listening skills, vulnerability, and transparency to your vision. If you delegate more, you will be more effective in what you are best at.  "It's getting the lawyers who manage the firms to understand that things have changed and they are not able to do it the way they've always done it." —  Marcia Wasserman Get a free copy of Steve’s book “Sales-Free Selling” here: www.fretzin.com/sales-free-selling Thank you to our Sponsors!Overture: https://overture.law/Moneypenny: https://www.moneypenny.com/us/Get Visible: https://www.getvisible.com/ Episode References: Measure What Matters by John Doerr - https://www.amazon.com/Measure-What-Matters-Google-Foundation/dp/0525536221ProVisors - https://provisors.com/ About Marcia Wasserman: Marcia Watson Wasserman is the Founder and President of Comprehensive Management Solutions, Inc., which provides “C.O.O. to Go”™ law practice management consulting services to boutique and midsize law firms. Her expertise includes operational management reviews; management and leadership development and training; succession planning; strategic planning; retreat facilitation; law firm start-ups and mergers. Marcia serves as a coach, mentor, and accountability partner to Managing Partners, Attorneys, and Legal Administrators. Marcia also leads multiple law firm Managing Partners’ and Legal Administrators’ Roundtables, focused on thought leadership and sharing best practices. She is a Fellow in the College of Law Practice Management and the author of 2 books published by the ABA.  Connect with Marcia Wasserman:  Website: https://www.comprehensivemgmt.com/Email: mwasserman@comprehensivemgmt.comLinkedIn: https://www.linkedin.com/in/marciawwasserman/ Connect with Steve Fretzin:LinkedIn: Steve FretzinTwitter: @stevefretzinInstagram: @fretzinsteveFacebook: Fretzin, Inc.Website: Fretzin.comEmail: Steve@Fretzin.comBook: Legal Business Development Isn't Rocket Science and more!YouTube: Steve FretzinCall Steve directly at 847-602-6911  Show notes by Podcastologist Chelsea Taylor-Sturkie Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.