Here’s what we’re talking about in this episode: Lise chats with Rob Beale about the Third Space fitness concept, which aims to be the "third space" for its members and inspire them to be their personal best. Third Space's unique set of amenities and its focus on experience: Rob Beale explains how Third Space is more than just a typical health club, with a focus on building beautiful facilities, personalized service, and expertise to deliver the best experience for members. The challenge of ensuring quality experience across multiple modalities: Rob Beale discusses the challenge of upholding Third Space's philosophy and ensuring quality experience across various modalities, and how recruiting passionate and talented people is key to achieving this. Third Space's selection process for trainers and instructors: Rob Beale shares Third Space's selection process for personal trainers and group exercise instructors, which involves a multi-stage audition and training program to ensure that instructors are experts in their field and can deliver a five-star experience for members Links: https://www.thirdspace.london/ https://www.linkedin.com/in/rob-beale-a537a917/?originalSubdomain=uk https://twitter.com/RobBeale https://studiogrow.co/ https://www.linkedin.com/company/studio-growco/