Alex and Elliot discuss the recently released 2020 ACC Legal Operations Maturity Benchmarking Report, including:* What type of companies and legal operations departments are represented in the report * What competencies are included in the ACC's legal operations maturity model and how the model compares to CLOC's equivalent model * What the report identifies to be the competencies with the highest and lowest average maturities across all responding companies * How the overall maturity of legal operations departments correlates with organisational size and scale * Which industries have organisations with higher legal operations maturity, and potential reasons for the reported results * How particular competencies are defined and the average rating of all companies in those competencies * Whether the research behind the report is measuring true operational maturity and, if not, what else it might be measuring LINKS Link to the report: https://bit.ly/3dyZl2Y