In this Talking Tech episode Alex and Elliot speak with Kevin Clem and Lauren Chung from HBR Consulting. HBR is one of the world's largest legal operations consulting firms, headquartered in Chicago with operations throughout the USA, Canada and the UK. In addition to consulting on all aspects of legal operations, technology and strategy, HBR conducts an annual law department survey to analyse and understand developments in the legal industry. In the episode we draw on the survey, as well as Kevin and Lauren's extensive experience, to discuss recent trends in the industry and a number of insightful predictions for the future. LINKS Kevin Clem on LinkedIn: https://www.linkedin.com/in/kevinclem Lauren Chung on LinkedIn: https://www.linkedin.com/in/laurenmchung HBR Consulting: https://www.hbrconsulting.com/ Counsel Command: https://www.hbrconsulting.com/what-we-do/software-solutions/counselcommand/ Counsel Guide: https://www.hbrconsulting.com/what-we-do/software-solutions/counselguide/