In this episode of The Pulse, Alex and Elliot chat about Elliot's troubles with his Jabra Elite 65t headphones and whether or not the Apple Airpods would have been a better choice. They also discuss how the legal ops market has changed over the last two decades, including developments in both education and professional services. Finally, they discuss whether talent or opportunity is more important to be successful, and Alex offers his tips for law students and graduates looking for a career in legal ops.