28 min listen
Maya Markovich: Legal Tech and The Client Experience
FromBE THAT LAWYER
ratings:
Length:
30 minutes
Released:
Feb 21, 2022
Format:
Podcast episode
Description
In this episode, Steve Fretzin and Maya Markovich discuss:The evolution of the legal tech industry. The growing need for focus on client-centric law practices. Useful technologies that can help lawyers run a more efficient practice. How COVID has changed the legal industry for the better. Key Takeaways:We all have to fight together for access to justice. The law is not set up to be client-centric, and there is no single solution to change this. Robots and AI are not replacing lawyers. There is more than enough work to go around and the new technologies will free up lawyers for more strategic things than something like document review. Think about how the client is experiencing service at your firm and consider ways to make it more streamlined for your client. Law firms grow faster and serve the clients better when they focus on a niche, and don’t try to be everything to everyone. "There's this increased focus on client experience, which, I think, is long overdue. Client expectations are continually increasing, and there's going to be more and more emphasis on value-based services and tailored pricing models." — Maya Markovich Connect with Maya Markovich: LinkedIn: https://www.linkedin.com/in/mayamarkovichTwitter: https://twitter.com/MarkovichMayaWebsite: https://vilcap.com/ & https://justicetechassociation.org/ Thank you to our Sponsors!Legalese Marketing: https://legaleasemarketing.com/Moneypenny: https://www.moneypenny.com/us/ Connect with Steve Fretzin:LinkedIn: Steve FretzinTwitter: @stevefretzinFacebook: Fretzin, Inc.Website: Fretzin.comEmail: Steve@Fretzin.comBook: The Ambitious Attorney: Your Guide to Doubling or Even Tripling Your Book of Business and more!YouTube: Steve FretzinCall Steve directly at 847-602-6911 Show notes by Podcastologist Chelsea Taylor-Sturkie Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
Released:
Feb 21, 2022
Format:
Podcast episode
Titles in the series (100)
Brian Michalek: The Value of Coaching to Legal Business Development by BE THAT LAWYER