This is more a story about a restructure rather than a merger of acquisition, but the decisions that were enacted apply just as easily to M&A. The headline of this story is that you should not ignore the impact that your decisions have on people.This was a large UK manufacturing business with a new CEO who was keen to overhaul the business, reduce costs, increase productivity and boost profits. A series of initiatives had been set in motion and there was change taking place everywhere. I have strong manufacturing and logistics experience, so I was leading several initiatives across those areas and as I headed to our project office one morning, I could not help observing the CFO with a wide grin on his face. Why was he so happy?