In this episode, Tracey and Dan are joined by Imogen Aitken, National manager - ProgramInnovation at Starlight Children’s Foundation. Imogen shares the work she has done focusing on both program innovation and wider innovation activity at Starlight.Here is a taste of what Tracey, Dan, and Imogen cover in the conversationWhat does innovation mean in practice? How does Starlight define innovation and ensure they have fun with it?How they have built their innovation capability across the organisation and the journey of getting to where they are todayWhy they refer to the young people they support as customers, even though it doesn’t feel 100% rightWhat structures and processes help Starlight Children’s Foundation to ensure they remain innovative and it is accessible for all staffThe impact of initiatives such as the CEO’s Innovation Awards and the Captain Starlight Innovation FundHow do Starlight, a long-running and very successful organisation, become and remain so adaptive to change?Links from the episode​The Starlight Children’s Foundation website: Click hereThe 'Innovate for Impact Self-Assessment': Click hereImpacto Consulting on LinkedIn: Click here