In this episode, Tracey Newman and Dan Bentley speak with Jen Luff, COO of Ability First Australia, discussing how the Ability Forum provides a platform for people living with disabilities to have their voices heard and inform innovation. It also explores how organisations can tap into the Ability Forum to better understand the needs of people with disabilities.Here is a taste of what Tracey and Dan cover in the conversation:Ability First's mission to incorporate lived experience in innovation work for people with disabilities.Ability Forum works with organisations to improve products, services and legislation for people with disability.Practical examples of how the forum can be used.Links from the episode:Ability First Australia website: Click hereAbility Forum website: Click hereThe Impacto Consulting website: Click hereImpacto Consulting on LinkedIn: Click here