In this episode, we tackle an issue that every restaurant owner seems to be up against. Turnover.  I ask all of my guest mentors: Currently, what is your biggest challenge and how are you overcoming it?  By far, the most common answer: finding and keeping quality employees. In other words, preventing turnover.  So... What did I do? I brought in the big guns; Tom Henschel. Tom Henschel is the president and founder of the executive development firm Essential Communications and the host of The Look and Sound of Leadership podcast.  Tom expertise as a communications coach has taken him into executive offices at companies such as Amgen, BP Indonesia, CitiGroup, Ernst & Young, Lockheed Martin, Symantec, and Toyota.