20 min listen
Hustle: The Trust Tree (with Ryan Wilson)
FromThe Funsize Show
ratings:
Length:
33 minutes
Released:
Jul 12, 2018
Format:
Podcast episode
Description
Ryan Wilson is a Product Designer on the Day of Travel Team at Alaska Airlines in Seattle Washington. Ryan stopped by the Funsize studio to talk about how Alaska gets people from point A to point B, designing a holistic experience, building trust in your design team, and why he's adamant about being a lifelong learner.
On this episode we discuss:
Design in the airline industry and at Alaska Airlines
Complex service design, ecosystems and designing for consistency in digital and analog experiences
User research and advocating for your customers in all you do
How context should inform your product, design, and the user experience
Why developing trust is critical for success, and how good trust leads to opportunities for your team
Why process is more important than product, and why invalidating your ideas is as essential as validating them
The role of passion in getting work done and doing it well
The importance of lifelong learning, and choosing who you learn from
Staying mindful of the people that helped you get to where you are now
Visit the Funsize Website
Subscribe to The Funsize Digest
On this episode we discuss:
Design in the airline industry and at Alaska Airlines
Complex service design, ecosystems and designing for consistency in digital and analog experiences
User research and advocating for your customers in all you do
How context should inform your product, design, and the user experience
Why developing trust is critical for success, and how good trust leads to opportunities for your team
Why process is more important than product, and why invalidating your ideas is as essential as validating them
The role of passion in getting work done and doing it well
The importance of lifelong learning, and choosing who you learn from
Staying mindful of the people that helped you get to where you are now
Visit the Funsize Website
Subscribe to The Funsize Digest
Released:
Jul 12, 2018
Format:
Podcast episode
Titles in the series (98)
David Blaine is an Asshole: Anthony and Natalie share a story about working with David Blaine and why treating people with respect and fair pay is critical to long lasting impressions. by The Funsize Show