Jeff interviews Dr. Scott Behson on the show and explores his book “The Whole Person Workplace.” Scott and Jeff discuss how leaders can better understand the needs, wants, passions, and personal situations of employees, and how to create a whole-person workplace to attract the best talent, keep people engaged and ultimately lead them to treat customers better.

Scott shares several examples of how the leaders he interviewed applied personalized strategies to create a more integrated approach to work for employees, and how in many cases these initiatives can be inexpensive or free.