Get Neal's book Cure: New Orleans Drinks and How To Mix 'Em launching on October 25th! Check out Drunk by Edward Slingerland as recommended in today's episode. Check out America Walks Into A Bar by Christine Sismondo as recommended in today's episode. Check out episode 877 with Cedd Moses as mentioned in today's episode! Check out episode 881 with Cedd Moses as mentioned in today's episode! Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and get your first 30 days on me!  Connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Positions are replaceable, people are not." In this episode with Brandon Landry we will discuss: The importance of learning history Working as a server in NYC Different types of management styles Fine dining Partnerships Finding a mentor Closing a restaurant Automation Today's sponsor: Join the 60-day Restaurant Systems Pro FREE TRAINING. This is something that has never been done before. This 60-day event is at no cost to you, but it is not for everyone. Fred Langley, CEO of Restaurant Systems Pro, will lead a group of restaurateurs through the Restaurant Systems Pro software and set up the systems for your restaurant. During the 60 days, Fred will walk you through the Restaurant Systems Pro Process and help you crush the following goals: Recipe Costing Cards; Guidance in your books for accounting; Cash controls; Sales Forecasting(With Accuracy); Checklists; Budgeting for the entire year; Scheduling for profit; More butts in seats and more… Click Here to learn more. 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Genuinely like people and am interested in what they have to say Pursuit of understanding people What is your biggest weakness? Organization What's one thing you ask or look for when interviewing/growing your team? Empathy What's a current challenge? How are you dealing with it? Growth Share one code of conduct or behavior you teach your team. Treat other people the way that you want to be treated What is one uncommon standard of service you teach your staff? More comping than most people do Acknowledge people What's one book we must read to become a better person or restaurant owner? Pouring With Heart by Cedd Moses Setting The Table by Danny Meyer GET THIS BOOK FOR FREE AT AUDIBLE.COM  What's one piece of technology you've adopted within your restaurant walls and how has it influence operations? Slack What is one thing you feel restaurateurs don't do well enough or often enough? Take time for ourselves If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Restaurant industry is like golf: it doesn't matter what everyone else around you is doing, it matter what youare doing Treat people (everyone) the way you want to be treated Be empathetic Contact: Neal's book, Cure: New Orleans Drinks and How to Mix 'Em launching October 25th! Cure website: https://www.curenola.com/ Thanks for listening!