We have a problem. There are plenty of people in leadership positions but many of them are afraid to step into their role and opt instead to try to avoid the difficulty by being friends with everyone. I'll bet you know a manager or owner like this and I'll also bet it was not necessarily an endearing quality.  In an environment where community, teamwork, and close quarters are constants, it is natural to feel the tension between leadership and friendship. Today we are going to be hashing out why this tension exists, how it has led to some bad situations, and what to do to make sure you are and trusted, respected AND effective leader in the coffee shop.  We cover: Why we try to run form authority Futility of friendship alchemy Bias and toxicity Avoidant behavior and Self awareness Embracing your role and authority for good Using the difference  Keeping your distance while connecting Related episodes I think you will enjoy: 074 : The Life Changing Power of Good Authority w/ Jonathan Raymond 067 : 6 Truths About Power : The Responsible Approach to Power Dynamics in the Cafe   Interested in leveling up your coffee shop? Click here to schedule a free consulting discovery call with KTTS Click here to book a formal one-on-one consulting call! Visit our amazing Sponsors! www.groundcontrol.coffee www.pacficfoodservice.com www.coffeefest.com