6 min listen
The 7 Golden Rules To Turn Negative Reviews Into New Customers S4E5
The 7 Golden Rules To Turn Negative Reviews Into New Customers S4E5
ratings:
Length:
7 minutes
Released:
Jul 18, 2018
Format:
Podcast episode
Description
Boost Hospitality Podcast Season 4 Episode 5
Online reviews are powerful. They can reach would-be customers worldwide, quickly and easily spreading the word about your business. But, what if you get a negative review? Not responding to it is the most dangerous option, (doesn’t matter whether it is a negative review or a positive one) making it seem like you don’t care what your customers think.
While you are ignoring criticism and your reputation is being damaged, others are taking the situation to their advantage, drawing in your prospective customers. Here are seven ways to handle a negative online review.
To read the full blog, go to: https://boostly.co.uk/the-7-golden-rules-to-turn-negative-reviews-into-new-customers/
Learn more about your ad choices. Visit megaphone.fm/adchoices
Online reviews are powerful. They can reach would-be customers worldwide, quickly and easily spreading the word about your business. But, what if you get a negative review? Not responding to it is the most dangerous option, (doesn’t matter whether it is a negative review or a positive one) making it seem like you don’t care what your customers think.
While you are ignoring criticism and your reputation is being damaged, others are taking the situation to their advantage, drawing in your prospective customers. Here are seven ways to handle a negative online review.
To read the full blog, go to: https://boostly.co.uk/the-7-golden-rules-to-turn-negative-reviews-into-new-customers/
Learn more about your ad choices. Visit megaphone.fm/adchoices
Released:
Jul 18, 2018
Format:
Podcast episode
Titles in the series (100)
What is an Online Travel Agent? S1E3: Boost Hospitality Marketing Podcast Series is here by The Boostly Podcast