76: Remodelling Jewellery and Heirloom Re-designs With Chloe Michell   Many jewellers see remodelling as a daunting task, but for Chloe Michell, it’s an opportunity to create something especially meaningful for her customers. With Chloe Michell Jewellery, she works one on one with customers to create beautiful bespoke commissions and heirloom redesigns. In this episode, Chloe shares her story of creating Chloe Michell Jewellery and learning to create beautiful heirloom redesigns. She also describes her approach to remodelling and offers some helpful advice to other business owners.   Episode Description When did you get interested in jewellery making? (2:14) How has having your own workshop changed the way you see yourself and your business? (3:15) What does your remodelling process look like? (5:39) Why do you enjoy remodelling? (11:14) The importance of learning to say no (13:25) What is your approach when working with stones? (16:12) How do you screen new customers? (20:21) Where do you want your business to go in the future? (23:45) Giving back through mentorship (25:53) How to connect with Chloe (28:22)   Resources Online Diploma in Silver Jewellery Chloe Michell Jewellery Chloe Michell Instagram Chloe Michell Facebook   Find Jewellers Academy on Instagram and Facebook!