In this week's episode, Anna chats to Sally How, a sustainable jewellery maker and workshop teacher. Sally specializes in eco-friendly silver and single-origin gold and offers workshops, including wedding ring making sessions near Harrogate, UK. This episode's all about using Google reviews to promote a jewellery business. Sally shares her strategy, emphasizing the importance of Google reviews for enhancing visibility and credibility. She suggests asking customers for reviews and provides insights into handling negative reviews professionally, encouraging businesses to address issues transparently and genuinely. The conversation delves into practical aspects of setting up Google reviews, including the importance of a map location, and Sally recommends a thoughtful response strategy to maintain a positive online reputation.   Sally on the web Sally on Instagram Learn more about Jewellers Academy Watch this episode on YouTube Join the Jewellers Academy Facebook Group Find Jewellers Academy on Instagram and Facebook