Welcome to Season 2 of "You Should Hear This." Due to the success and outpour of love from Season 1, we are back! Just like the previous season, our host, Nick Estrada, CAE, CMP, will be sitting down with professionals that have the knowledge they want to share.As we kick off our second season, we sit back and think, what are the fundamentals of any workplace? You think of the work that you do for your association and members, and probably the most important are your co-workers. Our guest speaker today will be able to help us navigate our workplace culture by dealing with co-workers who may be going through hard times, returning to work from virtual, fatigue, and so much more. Liesel Mertes is the founder of Handle with Care. She is an acclaimed workplace empathy expert. Having experienced her own loss and struggle, Liesel emerged with a deep understanding of what employees need to feel supported at work after a disruptive life event. Liesel works with groups that want to boost employee satisfaction as well as attract and retain better talent. Liesel earned a Bachelor’s degree in Political Science and a Master’s degree in Business Administration. She has worked in Nairobi, consulted in Fiji, and led cohorts in Ghana. Her adventures brought her to Indiana, where she is a proud mother, wife, and lover of time spent on the water.