Creating more profitable conversations with your customers   We all know that robots are taking over the world. If you’re a fan of Black Mirror it’s pretty clear we’re headed for a Terminator future. And while I’d like to feel bleak about that, I won’t. This is a marketing podcast, after all, so let’s talk about when robots work for good. When AI can save you time and money. When using automation and bots can actually improve your customer service rather than ruining it. For yes today we are talking Chatbots. Now as a copywriter I’ve written a fair few bots for myself, I’ve also set one up to work on my Facebook page, but I haven’t fully embraced the opportunity. And boy is that opportunity big. Today we’re talking to Dan Pinne, chatbot guru and member of my Digital Masterchefs Community, about how to use chatbots to revolutionise your business in a non-Arnold Schwarzenegger way.   Tune in to learn: What chatbots are, and how they can help your business The key elements to a successful chatbot Where to start with chat marketing How lead-based businesses can use chatbots How eCommerce businesses can use chatbots Dan’s top tips for setting up successful chatbots