Miki Kashtan is an author and an international teacher and practitioner of Nonviolent Communication. In this conversation we talk about the three different places shifts need to occur in order for a self-managing human system to thrive, and how we can start to talk about needs more in order to awaken the collective responsibility of groups of people working together. She also shares the five core systems we need to redesign in our organisations as well as the mindset shifts and dialogue skills we need to develop in order to collaborate on a deeper, more purposeful level. Resources: Miki’s website, The Fearless Heart Aligning systems with purpose and values (distinguishes the five core systems) on the Center for Efficient Collaboration website For learning more about nonviolent communication: The Center for Nonviolent Communication website