Most everyone has had fun playing this game as kid. While it's a great game parties, it's not so great for the coffee shop. Today we talk about how this game gets started in the cafe and what we can do to "ruin" it before it creates major communication and quality problems in our business.     Related episodes: Communicate, Duplicate, Repeat The Art of Deep Listening Please Clarify: Being on the same page as your boss   Reach out!  wwww.keystotheshop.com/consulting chris@keystotheshop.com     This Episode brought to you by ODEKO! Painless and accurate ordering and inventory  odeko.com/keystotheshop