48 min listen
Lessons in user onboarding with Samuel Hulick, Casey Winters, Joanna Wiebe, Scott Belsky and Shaun Clowes
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Lessons in user onboarding with Samuel Hulick, Casey Winters, Joanna Wiebe, Scott Belsky and Shaun Clowes
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
ratings:
Length:
29 minutes
Released:
Feb 22, 2018
Format:
Podcast episode
Description
For any business to grow, user onboarding must be top of mind. It's the one thing all your users will do, and to be effective, it must evolve alongside your business. Pulled from some of our favorite onboarding conversations to date, Casey Winters, Joanna Wiebe, Scott Belsky, Samuel Hulick and Shaun Clowes share their best practices.Related resources:Our book, Intercom on OnboardingThe Onboarding Starter Kit – our guide to a well crafted messaging campaignC.A.R.E. – a simple framework for user onboarding
Released:
Feb 22, 2018
Format:
Podcast episode
Titles in the series (100)
Peter Merholz, Senior Director of Design with Jawbone by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom