36 min listen
Stacy Sherman on how to design customer experiences that drive loyalty
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Stacy Sherman on how to design customer experiences that drive loyalty
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
ratings:
Length:
23 minutes
Released:
Mar 28, 2024
Format:
Podcast episode
Description
This week's guest, CX author and speaker Stacy Sherman, is an expert at turning that aspiration into reality. In this episode, she joins our Director of Human Support Bobby Stapleton to discuss her Doing CX Right framework to design a standout customer experience to help you get – and keep – customers, and shares her best practices for empowering your teams and creating a culture of customer excellence.Watch this episode on YouTube: https://www.youtube.com/watch?v=bgdilycaU68? Blog: https://www.intercom.com/blog/videos/the-ticket-cx-expert-stacy-sherman? Follow the people:https://www.linkedin.com/in/stacysherman/https://www.linkedin.com/in/bobbystapleton/Follow our podcast:? Apple Podcasts https://podcasts.apple.com/gb/podcast/the-ticket-discover-the-future-of/id996103731? https://open.spotify.com/show/6zlcXgcd2kX9E4cbQTCsR9? https://www.youtube.com/playlist?list=PLlCIldMZCaFrn43ZNAiw00icA-nRW5wVF? RSS Feed https://art19.com/shows/inside-intercomSign up for The Ticket: A twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Released:
Mar 28, 2024
Format:
Podcast episode
Titles in the series (100)
Poornima Vijayshanker, Founder At Femgineer by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom