39 min listen
Tony Ulwick, founder of innovation consulting firm Strategyn
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Tony Ulwick, founder of innovation consulting firm Strategyn
FromThe Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
ratings:
Length:
44 minutes
Released:
Dec 8, 2015
Format:
Podcast episode
Description
Intercom co-founder Des Traynor talks to Tony Ulwick, the inventor of outcome-driven innovation and a decades-long champion of jobs-to-be-done as a method for product design.
Released:
Dec 8, 2015
Format:
Podcast episode
Titles in the series (100)
Braden Kowitz, Design Partner at Google Ventures by The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom