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How Miro Build a Personalized Onboarding Engine at Scale

How Miro Build a Personalized Onboarding Engine at Scale

FromProductLed Podcast


How Miro Build a Personalized Onboarding Engine at Scale

FromProductLed Podcast

ratings:
Length:
33 minutes
Released:
Nov 22, 2022
Format:
Podcast episode

Description

Do you think you have the necessary experience to develop in scales? Are you interested in learning more about onboarding? If so, this podcast can assist you in creating a personalized onboarding engine for sale.

In today's podcast, Wes Bush welcomes Vicky Kharlamova, Growth at Miro, to share some insights and experiments that helped her successfully build a personalized onboarding engine for sales.

Take a seat, unwind, and listen to this podcast if you're interested in successfully building a personalized onboarding engine at your company!



Show Notes

[01:53] Vicky explains how a great onboarding process begins and ends.

[02:54] Learn the four things that are causing other companies to struggle with operationalizing onboarding.

[05:09] Personalized onboarding is a key in assisting you to achieve success in your company.

[09:48] Using templates can help you solve your particular problem!

[12:42] Vicky shared the big principles and suggestions for successfully creating personalized onboarding.

[15:40] Two kinds of approaches that will work the best for your users. 

[21:24] Keep an eye out for the tools, features, and templates you'll need to provide your users!

[22:55] Customer onboarding also works better in terms of building your onboarding experience.

[27:42] Take note of Vicky's mistakes to avoid that could help your company consider creating a powerful onboarding experience.



About Vicky Kharlamova

She aspires to help the world's most popular online whiteboarding platform for team collaboration grow by running experiments and developing innovative solutions. She enjoys her work because she is curious, creative, and brave enough to take responsibility and learn by running many experiments, gaining business results, and solving complex user problems all at the same time.



Profile:

Vicky Kharlamova on Twitter

Vicky Kharlamova on LinkedIn
Released:
Nov 22, 2022
Format:
Podcast episode

Titles in the series (100)

The ProductLed Podcast is a weekly interview series with both product-led growth leaders and practitioners who have real knowledge to share on what it takes to use their product to grow a business.