EP161 - Verizon Enterprise Solutions GVP, Michele Dupre  Episode 161 is an interview with Michele Dupre, GVP of Verizon Enterprise Solutions, live the National Retail Federation Big Show.  We cover a variety of topics including: Verizon's Holiday Retail Index Findings 5G and it's likely impact on commerce Security Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 161 of the Jason & Scot show was recorded on Tuesday, January 15th, 2019. https://jasonandscot.com New beta feature - Google Automated Transcription of the show Transcript Jason: [0:24] Welcome to the Jason and Scott show this episode is being recorded on Tuesday, January 15th 2019 I'm your host Jason retailgeek Goldberg and as usual I'm here with your. Scot: [0:37] Jason and welcome back Jason Scott show listeners we are joining you live live live from the floor of NRF 2019 Big Show here in the lovely Javits Center in New York City. And we are in part 2 podcast Booth A and B I don't know what they're doing but they is where all the action is. Jason: [0:56] Yeah if they keep doing a good job maybe they'll earn their way up to Booth a at some point. Scot: [1:00] It's pretty much the gold tier here at at. So we are excited to have on the show with us Michelle Duprey she is the group vice president at Verizon Enterprise solutions for retail hospitality and distribution. So not only is she an awesome guess she has a longer title than you Jason which is just saying something. Jason: [1:18] That's our new private area for gas is only a guess that have longer titles than me. Michele: [1:22] Well there you go I think I fit the bill then. Jason: [1:25] Will you tell appreciate you taking some time out to talk with us today Michelle tradition on the show we always like to start by getting a little bit of background about yourself and how you came to your roll. Michele: [1:36] Yeah absolutely and again thanks for thanks for having me here today and then again we're really excited to be part of. To be part of an Arab but where it where I started my journey with Verizon and just again the retail industry and how it's evolved. So I do have responsibilities for the team that works with some of the largest and most recognized Global Brands not only in retail but also distribution and travel so, you know again we service those clients globally we work with them to help them service there, customers better but again my journey started with with Verizon a long time ago and it's evolved over, yeah several years in different roles but really focusing on the Enterprise customer and you know again with the technology Evolution that clearly you see on the floor of a giraffe, how you can see why Verizon continues to Young to evolve itself and continues to you no respond to the ever-changing needs of their customers. Scot: [2:33] Cool and then so tell a suit so I get Verizon Enterprise Solutions and it sounds like you guys are vertical eyes didn't in any retail is there article we want to talk about today. So so I'll just ask him some newbie questions just kind of soda does that mean the Verizon stores themselves you work with them or know you're selling more stuff to retail. Michele: [2:50] No so we we go to market with in a retail meeting you know how we serve our consumers so the retail sector within Verizon I don't have responsibility for, but again it's just that is becoming you know one of the test beds and again where we gain a lot of insight, you know to what consumer demands are and do it all we've done a fabulous jobs over over the years just to get you no evolving and really working on providing that. Yeah that great customer experience within the physical environment, but also within our digital environment as those demands continue to grow to for the way consumers want to engage with our brand so you know we do a fabulous job and again it's a test bed, I mean it's a great source of information for us to get our ju