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    Why Social Media Customer Service Is a Marketing Opportunity

    Why Social Media Customer Service Is a Marketing Opportunity

    FromSocial Pros Podcast

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    Why Social Media Customer Service Is a Marketing Opportunity

    FromSocial Pros Podcast

    ratings:
    Length:
    47 minutes
    Released:
    Apr 4, 2017
    Format:
    Podcast episode

    Description

    Dan Gingiss, Author of Winning at Social Customer Care, joins the Social Pros Podcast to discuss the power, impact, and future of customer service through social.   Special thanks to our sponsors: Salesforce Marketing Cloud (The Future of Ads: bit.ly/salesforceads) Emma (Your Brain on Email: 11 Designs People Can’t Resist: bit.ly/emailbrain)
    Released:
    Apr 4, 2017
    Format:
    Podcast episode

    Titles in the series (100)

    Social Pros shines the spotlight on social media practitioners, people doing the real work for real companies. Each episode includes insights from a leading social media strategist plus current trends and ideas in the social media industry, discussed and ratified or debunked by Jay Baer of Convince & Convert and Adam Brown of Salesforce. Finally, each episode ends with The Big Two where our guest gives us their rapid-fire answers to two important questions.