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    ITIL® 2011 The Story Continues: Learn ITIL® 2011 with lots of examples and real-life scenarios
    ITIL® 2011 The Story Continues: Learn ITIL® 2011 with lots of examples and real-life scenarios
    ITIL® 2011 The Story Continues: Learn ITIL® 2011 with lots of examples and real-life scenarios
    Ebook106 pages1 hour

    ITIL® 2011 The Story Continues: Learn ITIL® 2011 with lots of examples and real-life scenarios

    By Dr. Pratul Sharma

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    About this ebook

    Dr. Pratul Sharma’s exposure to working Industry movers, good practices of IT Service Management and Project Management has enabled him to work closest to the minds of knowledge workers of today’s Industry. This book is a collection of Dr. Pratul Sharma’s real-life examples explaining the concepts of IT Service Management and ITIL which have proven to be the most important aspects of the learning journey of service industry professionals. The examples quoted herein are from the author own experience. The book also provides some entering questions which may be pondered during client discussions or job interviews.
    LanguageEnglish
    PublisherBPB Online LLP
    Release dateAug 29, 2019
    ISBN9789389328028
    ITIL® 2011 The Story Continues: Learn ITIL® 2011 with lots of examples and real-life scenarios

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      ITIL® 2011 The Story Continues - Dr. Pratul Sharma

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