CUSTOMER-CENTRIC FROM ITS CORE
Sep 16, 2018
2 minutes
What’s been the biggest change you have seen in your career?
I think one of the biggest things I am seeing recently is data becoming more and more important in how businesses operate and how they deliver customer experiences.
Even a few years ago when I was trying to get business cases signed off to improve our digital analytics and sort out our data so to speak, it
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