49 min listen
694: The Key to Sustainable Client Delivery
FromThe Strategy Hour Podcast: Systems and Marketing for Service Based Businesses with Boss Project
694: The Key to Sustainable Client Delivery
FromThe Strategy Hour Podcast: Systems and Marketing for Service Based Businesses with Boss Project
ratings:
Length:
38 minutes
Released:
Nov 24, 2022
Format:
Podcast episode
Description
We have worked with many different service providers over the years. And in that time we’ve learned a great deal from their wide-ranging responses to any number of situations and scenarios that inevitably pop up with clients — be they totally bizarre or bordering on the mundane. In today’s episode, we take a closer look at how to deliver a sustainable client experience. One that is consistent from client to client and can be maintained and altered as your business grows and scales.
When you’re in the thick of the behind-the-scenes work of running your business, it’s easy to lose sight of the client experience. This is why it’s so important to have systems in place that allow you to not only receive client feedback but to come up with solutions that are then seamlessly integrated into your business. We break down the most common issues we’ve seen service providers get stuck on and offer insights on how to fine-tune your internal systems for a unique client experience with staying power!
Thank you for listening! Please subscribe, rate and review The Strategy Hour Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated. For show notes, go to thestrategyhour.com.
Learn more about your ad choices. Visit megaphone.fm/adchoices
When you’re in the thick of the behind-the-scenes work of running your business, it’s easy to lose sight of the client experience. This is why it’s so important to have systems in place that allow you to not only receive client feedback but to come up with solutions that are then seamlessly integrated into your business. We break down the most common issues we’ve seen service providers get stuck on and offer insights on how to fine-tune your internal systems for a unique client experience with staying power!
Thank you for listening! Please subscribe, rate and review The Strategy Hour Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated. For show notes, go to thestrategyhour.com.
Learn more about your ad choices. Visit megaphone.fm/adchoices
Released:
Nov 24, 2022
Format:
Podcast episode
Titles in the series (100)
629: The 7 Red Flags and Toxic Behaviors Happening In Your Business + How to Correct Them: As owners and CEOs, we’ve made plenty of mistakes, but we’ve also learned a lot from them. In today’s episode, we discuss some of the mistakes we’ve made, as well as the errors we’ve seen TONS of CEOs make over the years. So, if you recognize any of these in yourself, don’t worry, you’re in good company! Tuning in, you’ll hear us break down the 7 most prominent red flags and toxic behaviors that continue to happen in business. Learn how to recognize them, why they happen, and the tiny course corrections you can make to solve them. The things that we are pointing out today are based on specific lessons we’ve observed throughout our careers. We’ve seen these errors play out in various ways, from friends who have needed to course-correct, to mistakes that we have inadvertently made in our own business. We’re taking this as an opportunity to share our knowledge so that you can become aware of these by The Strategy Hour Podcast: Systems and Marketing for Service Based Businesses with Boss Project