Problem-solving in Teams: Strategies for Working Together Effectively
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About this ebook
Working together has always been a challenge, especially when it involves people who struggle to work on a team. With the way we approach work beginning to change, working together effectively is more important than ever before — and more difficult to achieve. How can we build strong teams in this new age and bring everyone to an equal standard of contribution?
In Problem-solving in Teams, an audio course from Scribd Coach, workplace expert and Shift Management CEO Marie Gervais addresses some of the challenges of teamwork, particularly with team members who struggle to follow procedure. In the course, she helps listeners shed assumptions about teamwork and leadership; explores systems in place as a potential culprit for procedure not being followed; provides a checklist for approaching a problem when it’s caused by an employee; and how to handle stress affecting team members. She also shares exercises along the way to help you put what you’ve learned into practice.
If you’re trying to step up your leadership and teamwork game, you’ve come to the right place. Gervais’s expertise and critical experience can help you lead teams like never before.
Marie Gervais
Marie Gervais, PhD., CSTD., MEd., BEd. (bilingual), ECDip., A.Mus, (CEO, Shift Management Inc.) is a Certified Canadian Training and Development Professional, a Certified EFT Coach, and a credentialed evaluator with the Canadian Evaluation Society. Through her business, Shift Management, Dr. Gervais provides managerial training and development to business and industry through online courses and web coaching. To learn more about Marie, visit shiftworkplace.com
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Problem-solving in Teams - Marie Gervais
PROBLEM-SOLVING IN TEAMS
Strategies for Working Together Effectively
MARIE GERVAIS
SCRIBD COACH
Copyright © 2022 by Marie Gervais
All rights reserved
ISBN: 9781094434537
First e-book edition: March 2022
Scribd, Inc.
San Francisco, California
Scribd.com
For more, visit www.scribd.com and follow @Scribd on Twitter and Facebook.
About Scribd Coach
This ebook is brought to you by Scribd Coach, a new imprint from Scribd dedicated to short-form, inclusive, and insightful personal and professional growth courses written by recognized experts.
Each Scribd Coach course is available in audiobook format or as an ebook transcribed from the audio course — like the book you’re about to read. If you’re interested in the audio edition of this course, or if you’d like to read more personal growth content from Scribd Coach, check out the Scribd Coach imprint page.
You can share your thoughts on this title by rating and leaving a review on the book page. Thanks for reading — enjoy!
Introduction
Hello everyone! My name is Marie Gervais, and thanks for joining us today for Problem-solving in Teams: Strategies for Working Together Effectively,
a course from Scribd Coach.
In this program, we’re going to learn how to address some of the challenges of teamwork. Specifically, we’re going to take a closer look at strategies for dealing with team members who, for a variety of possible reasons, don’t seem willing or able to follow procedures as they should. We’re also going to learn about some strategies that will help.
This topic is particularly relevant as we continue to navigate our way through a new world. In some cases, the changes brought about by recent historical developments, including employees that are now working full time or part-time from home, have added an extra layer of complexity to this challenge. I hope that you’re ready to ask the tough questions, so let’s begin!
It’s a scenario many of us have experienced before...You’re having trouble with an employee who’s failing to properly execute one procedure or another. The employee seems to know what to do — and you have every reason to expect they must. You have communicated the procedure, you’ve explained the steps in detail, and the employee seems to have