Summary of Chip Heath & Dan Heath's The Power of Moments

By IRB Media

Get the Summary of Chip Heath & Dan Heath's The Power of Moments in Power in 20 minutes. Please note: This is a summary & not the original book.Original book introduction: While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a teacher could design a lesson that he knew his students would remember twenty years later? What if a manager knew how to create an experience that would delight customers? What if you had a better sense of how to create memories that matter for your children?

This book delves into some fascinating mysteries of experience: Why we tend to remember the best or worst moment of an experience, as well as the last moment, and forget the rest. Why "we feel most comfortable when things are certain, but we feel most alive when they're not." And why our most cherished memories are clustered into a brief period during our youth.

• Language: English
• Publisher: IRB Media
• Release date: Feb 6, 2021
• ISBN: 9781638153795

IRB Media

With IRB books, you can get the key takeaways and analysis of a book in 15 minutes. We read every chapter, identify the key takeaways and analyze them for your convenience.

Book preview

Summary

of

Chip Heath’s

The Power of Moments

Why Certain Experiences Have Extraordinary Impact

Table of Contents

Overview

Key Insights

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Important People

Authors’ Style

Authors’ Perspective

Overview

The Power of Moments: Why Certain Experiences Have Extraordinary Impact (2017) by Chip and Dan Heath explores how life and work can be enriched by the creation of special experiences. These defining moments encompass people’s most meaningful experiences and encounters and can deepen relationships among individuals, organizations, and customers. By understanding the architecture of such moments, it’s possible to engineer them instead of leaving them purely to chance.

Defining moments can take three forms: peaks, pits, and transitions. Peaks are celebratory moments that help punctuate life and work. A peak can occur in the broad context of a life, like a wedding, or in the context of a discrete period of time, like a special meal