The Certified Learning and Development Manager
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About this ebook
The Certified Learning and Development Manager (CLDM) is a gold-standard certification for individuals with experience in training and professional development of an organization’s employees, maximizing people’s talents and helping them develop their full potential. It forms the basis of the assessment that applicants must pass to gain the Certified Learning and Development Manager status and inclusion in the Directory of Certified Professionals of The GAFM Academy of Finance and Management ® Certified / Chartered Professionals.
Stand out from the crowd with the GAFM® Certified Learning and Development Manager (CLDM) ™ certification.
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Reviews for The Certified Learning and Development Manager
1 rating1 review
- Rating: 5 out of 5 stars5/5I have bought several books from the same author. I like to read them, with well-balanced skills and competencies with structured content focused on the subject matter. Certification is excellent.
Book preview
The Certified Learning and Development Manager - Zulk Shamsuddin
Copyright © 2020 Zulk Shamsuddin, PhD / GAFM ACADEMY
All rights reserved.
ISBN: 9781716534270
INTRODUCTION
A Certified Learning and Development Manager is an experienced professional who has earned the accredited gold-standard Certified Learning and Development Manager credential from The Global Academy of Finance and Management ®. This credential is offered to the individual with several years of experience specifically in learning and development across any industry.
The Certified Learning and Development Manager (CLDM) ™ is a world-class certification for individuals with experience in training and professional development of an organization’s employees, maximizing people’s talents and help them develop their full potential. It forms the basis of the assessment that applicants must pass to gain the Certified Learning and Development Manager status and inclusion in the Directory of Certified Professionals of The GAFM Academy of Finance and Management ® Certified / Chartered Professionals.
Stand out from the crowd with the GAFM® Certified Learning and Development Manager (CLDM) ™ certification.
WHAT DOES A LEARNING & DEVELOPMENT MANAGER DO?
The Learning and Development Manager works closely with business managers, various leaders across the organization, L&D specialists and other members of the L&D department, and HR, to ensure that:
They have a strong understanding of what the organization’s objectives are and they create training programs that are aligned with these objectives.
They have a full understanding of the various business units and their specific training requirements.
Benefits Of Becoming A Certified Learning and Development Manager
Corporate Image Your Training Center shall stand tall with international training organization in the world with CLDM-certified ISO 29990 Training Officers / Instructors
Leadership & Management SkillsAcquire knowledge, leadership, and managerial skills while going through the certification program.
Lucrative Job OpportunitiesGet your Profile accessible by international Recruiters via the GAFM® verified database
International Networking Establish International Networking with Certified Learning and Development Managers with the exclusive CLDM Certification Card
Career and Recognition CLDM credential is the next step in your career toward a Managerial role as a Certified Learning and Development Manager
Introduce yourself using this exclusive certification card during networking, business events, conferences, training, and anywhere. Certification has its privileges.
Learning and Development Manager Responsibilities
Learning and Development (L&D) Managers are responsible for the creation and delivery of bespoke training programmes. The role of the learning and development manager is fundamentally to assist in the organization’s success, by coaching and developing its people. Reporting into either the head of learning and development or the head of HR (depending on the size of the establishment,) the organization of all the training and development activities within a company is the primary role of a learning and development manager.
As the learning and development manager, your responsibilities will involve:
Creating training programmes that are aligned with the organization’s objectives and having a strong understanding of what these are. L&D managers need to know what the organization’s key objectives are. Therefore, they need to work together with the various business leaders in order to understand the different departments and, more specifically, their training requirements. Once they have got a clear understanding of the company’s objectives and the training requirements of the various departments, the L&D manager can start to develop a learning strategy and program. During this phase, they will still regularly be in touch with the different stakeholders to make sure the programs align with expectations as much as possible.
Tracking budgets and negotiating contracts. This is a logical result of the two previous responsibilities of an L&D manager. In order to build a training program and use various types of training (from third-party providers), they need to know the company’s L&D budgets. The same thing goes for negotiating contracts with external training providers; in order to get the best possible deal, the L&D manager needs to know what budget is allocated for this and how much room for maneuver they have.
Producing training materials. Part of an L&D manager’s job consists of producing the actual training materials. In today’s often online learning environment this includes the designing and delivery of e-learning courses, but a variety of other training styles too (think for instance of workshops).
Assessing the success of development plans to keep optimizing. As with pretty much everything in HR today, if you don’t measure what you’re doing, you might as well be operating in the dark. The work of an L&D manager is no exception. One of their key responsibilities consists of tracking the results of their development plans to:
Keep optimizing where necessary and
Help employees make the most of the learning opportunities presented to them
Building and maintaining relationships with third-party training providers
Acting as the go to within the business for anyone with questions or queries regarding training and development plans
Working closely with various leaders across the organization and having a full understanding of their units and training requirements
Embracing different styles of training techniques, including e-learning, tutorial sessions or coaching. Each person learns differently. Some prefer learning by themselves and online while others rather study the ‘old-fashioned’ way; in a classroom with an expert teaching them about a specific topic. And then there are those who prefer a combination of both online and offline learning. As an L&D manager, it’s important you embrace all types of training and that you implement different styles of training in your L&D program. There are heaps of options here. Think for instance of coaching, e-learning, classroom training, job-shadowing, and workshops.
Hiring and managing L&D Specialists. In larger organizations, where there is a Learning and Development Department, the hiring and overseeing of Learning and Development Specialists is a task for the L&D Manager.
Managing the development of the HR team. A company’s Learning and Development department is often located within the HR function (this arguably makes sense since they’re both aimed at the development of people). As such, the L&D manager is perfectly placed to manage the development of the HR team from a training perspective – which is probably why this is often one of their responsibilities too.
Skills for a Learning and Development Manager
Certified Learning and Development Manager should be self-motivated, extremely organized, and have strong communication and project management aptitude. Employers typically seek candidates with a diploma or a bachelor’s degree, Learning and Development Manager certification, and the following skills:
Leadership and Management - Leaders strive to be the best they can be not to compete with others. In fact, a leader’s job is to help others make their best contribution toward a shared goal. Leaders motivate others through mutual trust.
Project Management – L&D Manager needs a strong understanding of the project management body of knowledge and the processes
L&D Strategy Formulation – L&D Manager must know how to develop a strategy that aligns with the organization’s business strategy, and how an organization develops its workforce's capabilities, skills and competencies to remain successful.
Stakeholder Management – L&D Manager interact effectively with cross-functional team members and external stakeholders at various levels of responsibility
Communication – L&D Managers need strong verbal and written skills to provide reports to clients and stakeholders as well as articulate complex project plans to team members
Organizational Development– Organizational development in HR involves changes and improvement of the processes and structures that are part of HR’s responsibility.
Who is eligible to apply?
Certified Learning and Development Manager generally needs a diploma or a bachelor’s degree, or some other equivalent qualification. Employers typically seek a minimum of three years of training and coaching experience or learning and development experience, and some technical knowledge.
Individual meeting any of the following criteria are encouraged to apply:
Training Instructor who is currently teaching at institution, universities, colleges;
Individual currently attending the train-the-trainer
course to become a training instructor; or
Individual currently practicing as a full-time trainer; or
Individual with experience in training and coaching, human capital development, or program management.
Importance of Certification
Certificates and certifications, the names for these credentials sound confusingly similar. But there are important differences. Here’s what you need to know about these resume-enhancing options and how they might advance your career.
What is a Certificate?
Earning a certificate is about education. Certificates are academic credentials awarded by colleges, universities or other educational institutions. Students in certificate programs learn new knowledge in a specific subject or discipline and earn a certificate by successfully completing the coursework. An ideal student for a certificate program is someone who is willing to go through the experience of growing their own skillset, being real about what they want to learn, and working with others,
says Jennifer Diamond, an instructor for the UW Certificate in Project Management. Many certificate programs have few, if any, admission requirements, making them an excellent option if you want to move forward in your career. The programs are usually noncredit and take less time to complete than a degree. Certificates are commonly listed on resumes as education, and some meet education requirements for first-time or renewed certifications.
What is a Certification?
When you have the professional knowledge you need, a certification allows you to prove it. Certifications indicate mastery of skills or standards. Professional certifications are granted by industry groups or career-related organizations. These groups assess your qualifications, usually through an exam or application process. Many certifications include the privilege to use a related designation following your professional title. A certification differs from a license, which permits you to work in a certain profession and is usually issued by government or regulatory agencies.
Benefits of Certification
Certification helps in learning the new technologies, skills, and abilities for a specific promotion. Earning a new certification or an advanced certification in a particular area of expertise can help in advancing your career.
Professional certification shows consumers and potential employers that you are committed to your profession and are well-trained. It gives them confidence in your abilities and knowledge. Certification makes you more valuable to employers, so you can expect to earn more than someone without certification.
Certifications can give you the chance to learn needed skills, and be a quick way to show employers you have those skills. On the other hand, certifications can require studying or coursework, and cost up to several hundred dollars to take.
Skills for L&D Manager
Personal characteristics can indicate how the candidate will approach the job and how he or she might relate to coworkers. Evaluate the following personal characteristics relative to the tasks and responsibilities you have listed for the job opening:
Research. L&D Manager determine, implement and monitor research and development strategies and priorities to support their organization's commercial, policy or research objectives. They may lead major research projects and provide research advice to their organization.
Analytical and creative abilities. L&D Manager abilities in these two areas determine how he or she assesses problems and comes up with new approaches to solving them.
Decision-making. Decision-making style is very individual. Some people are extremely structured, analytical, and fact based; others rely more on intuition. Some make decisions quickly, while others ponder them for a long time. Some depend on consensus, while others seek their own counsel.
Communication skills. Communication skills enable individuals to understand others and to be understood themselves. A variety of aspects are important in the context of these skills, such as listening, speaking, observing and empathy.
Motivation. The candidate’s personal goals, interests, energy level, and job progression often demonstrate their level of motivation. So, ask yourself, "Does this job match the candidate’s personal aspirations? Would he or she do the job with enthusiasm and energy?
Skills Certification
The Certified Learning and Development Manager certification addresses the following skills and competencies.
Leadership Management
L&D Strategy
Project Management
Communication
Stakeholder Management
Organizational Development
Application for Certification
https://gafm.com.my/application-for-certification/
Leadership is a management approach in which leaders help set strategic goals for the organization while motivating individuals within the group to successfully carry out assignments in service to those goals. It entails directing and coordinating individuals within an organization to achieve its goals or mission. Whether you’re seeking to achieve higher levels of management or leadership, or you’ve reached a ceiling at your workplace and are looking for the next step, organizational leadership might be the right next step for you.
Leadership jobs are impacted by the company one works for and the actual position. Despite being an important skill, organizational leader
is not the actual title most often given. Organizational leaders are initially termed high potential
employees. As they move up the ranks in a company, business, or nonprofit, they then enter organizational leadership roles with managerial and director-level titles such as dean, provost, general counsel, chief financial officer, etc. The actual day-to-day tasks and responsibilities of an organizational leader include managing and motivating a team, utilizing a problem-solving mindset to address any problems that may arise, setting team goals and coordinating with other departments as broader organizational goals are being pursued.
The importance of organizational leaders is bolstering teamwork, promoting cooperation, and