The Future of Learning & Development in Organisations: (Learning & Development in Organisations series #16)
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About this ebook
THE FUTURE OF LEARNING & DEVELOPMENT IN ORGANISATIONS, the final ebook in the series, considers future challenges and possible directions for L&D in organisations. The authors review scenarios related to the future world of work and their implications for L&D. The ebook then focuses on the challenges of delivering L&D in a global context, the impact of national culture on L&D and changing perspectives on L&D in organisations, and highlights a number of future opportunities and challenges facing L&D.
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The Future of Learning & Development in Organisations - Thomas Garavan
THE FUTURE OF LEARNING & DEVELOPMENT IN ORGANISATIONS
CHAPTER 16: LEARNING & DEVELOPMENT IN ORGANISATIONS: STRATEGY, EVIDENCE AND PRACTICE
Thomas Garavan, Carole Hogan, Amanda Cahir-O’Donnell & Claire Gubbins
Published by Oak Tree Press, Cork, Ireland
www.oaktreepress.com / www.SuccessStore.com
© 2020 Thomas Garavan, Carole Hogan, Amanda Cahir-O’Donnell, Claire Gubbins
A catalogue record of this book is available from the British Library.
ISBN 978 1 78119 505 5 (PDF)
ISBN 978 1 78119 506 2 (ePub)
ISBN 978 1 78119 507 9 (Kindle)
Cover image: Preechar Bowonkitwanchai / 123rf.com Cover design: Kieran O’Connor Design
All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any means, including photocopying, recording or electronically without written permission of the publisher.
Such written permission also must be obtained before any part of this publication is stored in a retrieval system of any nature.
Requests for permission should be directed to Oak Tree Press, info@oaktreepress.com.
CONTENTS
Abbreviations
Foreword
Preface
Learning Objectives
Key Concepts
1Introduction
2The Changing Landscape of L&D
2.1 Future Worlds of Work: Implications for L&D
Critical Reflection 1
3Delivering L&D in a Globalised World
3.1 Strategic Purposes of L&D in a Global Context
Case Study 1: What Is Invisible L&D?
3.2 National Culture and L&D
3.3 Developing L&D for Global L&D Roles
4Changing Perspectives on L&D in Organisations
4.1 Generational Attitudes towards L&D in Organisations
4.2 Life-long and Continuous Independent Learning
4.3 Personalisation, Individualisation and Differentiation of L&D
4.4 Learners as Co-Creators of Learning
Critical Reflection 2
Case Study 2: Artificial Intelligence and L&D
4.5 Employees Paying for Their Own Learning in Organisations
5Future Opportunities and Challenges for L&D
5.1 Future Proofing L&D in Organisations
5.2 Green L&D, Sustainability and Society
5.3 L&D and Human Dignity at Work
Conclusion
Summary
Review Questions
Strategic L&D in Action
Case Study 3: 21st Century Skills and Digital Skills: Is L&D ready?
Further Reading
Bibliography
About the Authors
Other Titles in this Series
ABBREVIATIONS
AI artificial intelligence
CIPD Chartered Institute of Personnel and Development
EESS economic, environmental and social sustainability
HCN home country national
HR human resource(s)
HRM human resource(s) management
ICT information and communication technology
IITD Irish Institute of Training and Development
KSA knowledge, skills and abilities
L&D learning and development
LMS Learning management system
MNC multinational corporation
SDL self-directed learning
FOREWORD
Business leaders know that today’s fast-accelerating changes in technology, longevity, work practices, and business models offer both challenges and opportunities. While some jobs are disappearing due to advances in technology, many more are being transformed and thus creating the need for continuous, lifelong development. In response to this evolving landscape, Learning and Development (L&D) professionals are prioritising strategic imperatives such as transitioning to the future of work, the redesign of work and jobs, and reskilling the workforce to support the ongoing evolution of organisations.
It is imperative that L&D professionals shift their focus from the dominant paradigms that the profession has relied on for the past 50 years and examine more contemporary ways in which to improve their practice as professionals. The reality is that the future has started. We need to invest in breakthrough thinking and innovation to sustain success and face up to the challenges of the new business, customer and market paradigms. Encouraging an organisation’s workforce to learn and to change and adapt to the needs of the organisation is now more important than ever in order to respond to the requirements of the workplace of the future. L&D professionals have a major role to play in helping organisations to ensure that they have a workforce that is capable of adapting to those changing requirements.
Accordingly, as the leading professional body for L&D professionals in Ireland, the Irish Institute of Training and Development (IITD) commissioned LEARNING & DEVELOPMENT in ORGANISATIONS: STRATEGY, EVIDENCE and PRACTICE to reflect the changing landscape of L&D. Our intent in commissioning this book was to support L&D professionals by sharing the most up-to-date thinking to assist them in the development of capability throughout their organisations. The book aims to develop L&D professionals so that they deliver impactful learning interventions that develop staff by thinking innovatively about how work is organised and ensuring the best