Emotional Intelligence in the Workplace: Your Quick and Dirty Guide to Boosting Your Emotional Intelligence at Work

By SpeedReader Summaries

Emotional Intelligence in the Workplace, Your Quick and Dirty Guide to Boosting Your Emotional Intelligence at Work

You may be highly qualified in all areas of your job, but if you can't get along with co-workers, bosses, and clients and if you aren't able to self-motivate, you won't be successful.

Studies show that emotional intelligence (which, by the way, has zero relationship to IQ) accounts for about 58% of performance in most jobs, and people who have high emotional intelligence make significantly higher incomes than those with low emotional intelligence.

Here's the amazing thing: unlike IQ, you can develop and grow your emotional intelligence.

In Emotional Intelligence in the Workplace, Your Quick and Dirty Guide to Boosting Your Emotional Intelligence at Work, emotional intelligence experts from bestseller Speedreader Summaries bring you actionable, straightforward tips on how to grow your emotional intelligence at work.

Get your copy of Emotional Intelligence in the Workplace, Your Quick and Dirty Guide to Boosting Your Emotional Intelligence at Work today!

• Language: English
• Publisher: SpeedReader Summaries
• Release date: Mar 19, 2020
• ISBN: 9781393936954

SpeedReader Summaries

About SpeedReader Summaries Thanks so much for your interest in SpeedReader Summaries! We strive to save what is your most precious and limited resource--time. These summaries carefully distill and analyze the key points of your favorite books and provide additional commentary and resources to supplement your understanding of the material. Inside every SpeedReader summary, you’ll find a thirty-second overall summary of the book, brief and actionable summaries of the key points of each chapter, a custom analysis, and additional resources like discussion questions, relevant articles, other books, and even quizzes. At SpeedReader Summaries, bringing you maximum benefit in minimum time is our main objective. Be sure to check out our other Action Step Summaries and Cheat Sheets, designed to save you time, effort, and brainpower!

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Emotional Intelligence in the Workplace

Your Quick and Dirty Guide to Boosting Your Emotional Intelligence at Work

By

SpeedReader Summaries

© 2020 by SpeedReader Summaries

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, scanning, recording, or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written authorization from the Publisher or Author. The publisher and author make no warranties or representations with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. Content and price subject to change without notice.

Table of Contents

1. What Does It Mean to be Emotionally Intelligent?

Emotional intelligence, and why it’s different than IQ

Perceiving and understanding emotions

Reasoning with emotions

Managing emotions

Addressing emotions

2. Why Does Emotional Intelligence Matter at Work?

How people with high EQ are different (and better)

High EQ may be rare in the workplace

Indicators of high (and low) EQ at work

3. How to Increase Your Self-Awareness at Work

What does it mean to be self-aware?

Don’t judge your emotions

Get out of your comfort zone

Learn your triggers

Get yourself tested

Try meditation

Spend some time journaling

Seek input from others

Use (or implement) a formal feedback process

4. Strategies for Managing Your Emotions at Work

Self-regulation and emotional intelligence

Negative emotions in the workplace

How to deal with frustration

How to deal with anxiety and worry

How to deal with disappointment

How to deal with anger and resentment

Make use of your self-awareness

Even at work, avoid bottling up your emotions

Learn to re-frame

Respond rather than react

Try deep breathing

Create a worry log

The most important thing to remember about emotions

5. How to Improve Your Social Skills at Work

Lighten up

Suspend your ego

Learn to read body language

Listen actively

Ignore distractions

Give others an opportunity to talk about themselves

Offer sincere praise

Be careful with criticism

Have some good conversation topics in your back pocket

Stay away from office drama

6. How to Use Empathy to Enhance Your Career

What is empathy?

Why is being empathetic good for your career?

Goleman’s three stages of empathy

First steps in developing empathy at work

Assess your response style

Provide your full attention

Learn to listen empathetically

Refuse to devalue the other person’s perspective

Decide on a course of action

Practice empathy every day

Develop Your Intrinsic Motivation at Work

How are Motivation and EQ related?

Extrinsic motivation versus intrinsic motivation

Think about your why

Keep a list of loves

Regularly recall past accomplishments

Let go of things that don’t matter

Give yourself breaks

How to Use EQ to be a Great Co-Worker

How to Use EQ to be a Great Employee

How to Use EQ to be a Great Boss

8. Free EQ Quizzes, Workbooks, and Training Materials

Quizzes and Assessments

Workbooks

Presentations and Training

9. Conclusion

About SpeedReader Summaries

1. What Does It Mean to be Emotionally Intelligent?

Emotional intelligence, and why it’s different than IQ

Emotional intelligence (sometimes