ISO 12100 The Ultimate Step-By-Step Guide
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About this ebook
What situation(s) led to this ISO 12100 Self Assessment? What threat is ISO 12100 addressing? How to Secure ISO 12100? How do we go about Comparing ISO 12100 approaches/solutions? How do we Lead with ISO 12100 in Mind?
This premium ISO 12100 self-assessment will make you the credible ISO 12100 domain veteran by revealing just what you need to know to be fluent and ready for any ISO 12100 challenge.
How do I reduce the effort in the ISO 12100 work to be done to get problems solved? How can I ensure that plans of action include every ISO 12100 task and that every ISO 12100 outcome is in place? How will I save time investigating strategic and tactical options and ensuring ISO 12100 costs are low? How can I deliver tailored ISO 12100 advice instantly with structured going-forward plans?
There’s no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all ISO 12100 essentials are covered, from every angle: the ISO 12100 self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that ISO 12100 outcomes are achieved.
Contains extensive criteria grounded in past and current successful projects and activities by experienced ISO 12100 practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in ISO 12100 are maximized with professional results.
Your purchase includes access details to the ISO 12100 self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:
- The latest quick edition of the book in PDF
- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...
- The Self-Assessment Excel Dashboard, and...
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
…plus an extra, special, resource that helps you with project managing.
INCLUDES LIFETIME SELF ASSESSMENT UPDATES
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
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Reviews for ISO 12100 The Ultimate Step-By-Step Guide
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Book preview
ISO 12100 The Ultimate Step-By-Step Guide - Gerardus Blokdyk
About The Art of Service
The Art of Service, Business Process Architects since 2000, is dedicated to helping stakeholders achieve excellence.
Defining, designing, creating, and implementing a process to solve a stakeholders challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.
Unless you’re talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions.
Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’
With The Art of Service’s Standard Requirements Self-Assessments, we empower people who can do just that — whether their title is marketer, entrepreneur, manager, salesperson, consultant, Business Process Manager, executive assistant, IT Manager, CIO etc... —they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.
Contact us when you need any support with this Self-Assessment and any help with templates, blue-prints and examples of standard documents you might need:
http://theartofservice.com
service@theartofservice.com
Acknowledgments
This checklist was developed under the auspices of The Art of Service, chaired by Gerardus Blokdyk.
Representatives from several client companies participated in the preparation of this Self-Assessment.
Our deepest gratitude goes out to Matt Champagne, Ph.D. Surveys Expert, for his invaluable help and advise in structuring the Self Assessment.
In addition, we are thankful for the design and printing services provided.
Included Resources - how to access
Included with your purchase of the book is the ISO 12100 Self-Assessment Spreadsheet Dashboard which contains all questions and Self-Assessment areas and auto-generates insights, graphs, and project RACI planning - all with examples to get you started right away.
How? Simply send an email to
access@theartofservice.com
with this books’ title in the subject to get the ISO 12100 Self Assessment Tool right away.
You will receive the following contents with New and Updated specific criteria:
•The latest quick edition of the book in PDF
•The latest complete edition of the book in PDF, which criteria correspond to the criteria in...
•The Self-Assessment Excel Dashboard, and...
•Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
•…plus an extra, special, resource that helps you with project managing.
INCLUDES LIFETIME SELF ASSESSMENT UPDATES
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Get it now- you will be glad you did - do it now, before you forget.
Send an email to access@theartofservice.com with this books’ title in the subject to get the ISO 12100 Self Assessment Tool right away.
Your feedback is invaluable to us
If you recently bought this book, we would love to hear from you!
You can do this by writing a review on amazon (or the online store where you purchased this book) about your last purchase! As part of our continual service improvement process, we love to hear real client experiences and feedback.
How does it work?
To post a review on Amazon, just log in to your account and click on the Create Your Own Review button (under Customer Reviews) of the relevant product page. You can find examples of product reviews in Amazon. If you purchased from another online store, simply follow their procedures.
What happens when I submit my review?
Once you have submitted your review, send us an email at
review@theartofservice.com with the link to your review so we can properly thank you for your feedback.
Purpose of this Self-Assessment
This Self-Assessment has been developed to improve understanding of the requirements and elements of ISO 12100, based on best practices and standards in business process architecture, design and quality management.
It is designed to allow for a rapid Self-Assessment to determine how closely existing management practices and procedures correspond to the elements of the Self-Assessment.
The criteria of requirements and elements of ISO 12100 have been rephrased in the format of a Self-Assessment questionnaire, with a seven-criterion scoring system, as explained in this document.
In this format, even with limited background knowledge of ISO 12100, a manager can quickly review existing operations to determine how they measure up to the standards. This in turn can serve as the starting point of a ‘gap analysis’ to identify management tools or system elements that might usefully be implemented in the organization to help improve overall performance.
How to use the Self-Assessment
On the following pages are a series of questions to identify to what extent your ISO 12100 initiative is complete in comparison to the requirements set in standards.
To facilitate answering the questions, there is a space in front of each question to enter a score on a scale of ‘1’ to ‘5’.
1 Strongly Disagree
2 Disagree
3 Neutral
4 Agree
5 Strongly Agree
Read the question and rate it with the following in front of mind:
‘In my belief,
the answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the ISO 12100 Scorecard on the second next page of the Self-Assessment.
Your completed ISO 12100 Scorecard will give you a clear presentation of which ISO 12100 areas need attention.
ISO 12100
Scorecard Example
Example of how the finalized Scorecard can look like:
ISO 12100
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Acknowledgments8
Included Resources - how to access8
Your feedback is invaluable to us10
Purpose of this Self-Assessment10
How to use the Self-Assessment11
ISO 12100
Scorecard Example13
ISO 12100
Scorecard14
BEGINNING OF THE
SELF-ASSESSMENT:15
CRITERION #1: RECOGNIZE16
CRITERION #2: DEFINE:23
CRITERION #3: MEASURE:34
CRITERION #4: ANALYZE:47
CRITERION #5: IMPROVE:56
CRITERION #6: CONTROL:68
CRITERION #7: SUSTAIN:78
ISO 12100 and Managing Projects, Criteria for Project Managers:103
1.0 Initiating Process Group: ISO 12100104
1.1 Project Charter: ISO 12100106
1.2 Stakeholder Register: ISO 12100108
1.3 Stakeholder Analysis Matrix: ISO 12100109
2.0 Planning Process Group: ISO 12100111
2.1 Project Management Plan: ISO 12100113
2.2 Scope Management Plan: ISO 12100115
2.3 Requirements Management Plan: ISO 12100117
2.4 Requirements Documentation: ISO 12100119
2.5 Requirements Traceability Matrix: ISO 12100121
2.6 Project Scope Statement: ISO 12100123
2.7 Assumption and Constraint Log: ISO 12100125
2.8 Work Breakdown Structure: ISO 12100127
2.9 WBS Dictionary: ISO 12100129
2.10 Schedule Management Plan: ISO 12100132
2.11 Activity List: ISO 12100134
2.12 Activity Attributes: ISO 12100136
2.13 Milestone List: ISO 12100138
2.14 Network Diagram: ISO 12100140
2.15 Activity Resource Requirements: ISO 12100142
2.16 Resource Breakdown Structure: ISO 12100143
2.17 Activity Duration Estimates: ISO 12100145
2.18 Duration Estimating Worksheet: ISO 12100147
2.19 Project Schedule: ISO 12100149
2.20 Cost Management Plan: ISO 12100151
2.21 Activity Cost Estimates: ISO 12100153
2.22 Cost Estimating Worksheet: ISO 12100155
2.23 Cost Baseline: ISO 12100157
2.24 Quality Management Plan: ISO 12100159
2.25 Quality Metrics: ISO 12100161
2.26 Process