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    Need Help Understanding Help-Desk Software? Read This.

    Bringing order to the chaos with help-desk software.
    by Mikal E. Belicove Dec 01, 2015 1 minute
    She’s got the FAQs: Jill Soley of Freshdesk.

    Online help-desk programs log, manage and track customer issues or tickets, as they’re known, in a single window, streamlining your service process. For a rundown on what else these systems can do and why you should consider one, we called Jill

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