Right and Wrong Methods of Collecting Money People Owe You
By Lyn Kelley
()
About this ebook
New, updated edition 2023. Lyn Kelley, Ph.D., Certified Professional Coach has led hundreds of collection seminars and collected on hundreds of past due accounts. She shares with you everything you need to know about collecting money tactfully -- without offending people. Specifically for service professionals and small business entrepreneurs.
Here’s what you’ll get:
-How to collect your fees at the time of treatment
-How to collect your past due accounts
-How to collect by mail and by phone
-How to handle all excuses
-All the sample forms, letters and scripts that are proven to work
-How and when to hire a collection agency
-How and when to file a law suit, obtain a wage garnishment, obtain a bank levy
-How to collect from attorneys, handle liens, and other legal matters
-The exact script that ensures you’ll get payment at the time of service
-How to stop being a wimp
-What motivates people to pay today
-The crystal ball that predicts with perfect accuracy who will give you a problem
-The client intake form that virtually guarantees you’ll get paid today
-The remote control receptionist – how to train your employees
-The sticker that triples your mail-in response on past due accounts
-The time and place to call that works 10 times better to collect your money
-How to handle all excuses
-The magic letter that gets immediate payment from insurance companies
-The sticker that puts $5,000+ a year extra “free” money in your pocket
-The letters that stop insurance company abuse
-How to create a payment plan that people will stick to
-How to get and enforce a legal judgment
Lyn Kelley
As a Motivational Coach and Speaker, my goal is "to empower people move to the next level of success in their lives." Many people have asked for more information about me and why I am qualified to motivate others. So here's a little bit about me and how I got here. It all started back in Fresno, CA where I was born and raised. As a child I knew I had a calling to help people be happier and live better lives. I knew this because I was keenly observant of people. I observed people and how they lived their lives. At age 10 a friend's family invited me to a musical show called "Up With People!" This show had a major impact on me, and brought up my passion to help people be happier. Although my parents didn't care about my grades, I received all A's in school except I always failed Oral English. I couldn't get up in front of the class and speak. What kept me going in school was my desire for a career in the helping/teaching profession, so I could help others become more successful. The females in my family were discouraged from going to college, so higher education became my way of rebelling. I earned my B.A. in Education from CSU Fresno. During college I had some wonderful professors who took me under their wing and encouraged me to speak in class. I learned that I enjoyed teaching and actually had a gift that had previously been repressed. I went on to get my teaching credential and taught Jr. and Sr. High School for 7 years. I went from a shy little girl who couldn't speak in front of the class to a big girl who couldn't STOP speaking in front of the class! Teaching adolescents was an amazing experience! I found that I wanted to work with them more one-on-one, so I went back to college to become a counselor. I received my M.S. in Counseling/Psychology from the University of Miami and became licensed as a Marriage & Family Therapist. Initially I set out to get a wide range of experience. I worked in a children's psych hospital in dual diagnosis, managed a residential treatment program for severely emotionally disturbed teenage girls, conducted biofeedback therapy for a pain management center, and worked in social services in the areas of foster care, child abuse and family reunification. Once I became licensed I worked in a private counseling practice for 7 years. I specialized in relationship counseling. During this time I realized that coaching, writing and teaching were what I really loved to do, s...
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Book preview
Right and Wrong Methods of Collecting Money People Owe You - Lyn Kelley
Thank You for purchasing this book!
Welcome to
Dr. Lyn Is In
Author, Lyn Kelley, Ph.D., CPC
Certified Professional Coach
"My mission is to empower people to move to the next level of success in their lives."
What others are saying about Dr. Lyn’s Books
Lyn Kelly is AWESOME. Her e-books are the books. There are so many garbage marketing books at the bookstore, garbage marketing seminars, people trying to take a lot of money from health care practitioners teaching marketing.
Every other book/class is just psycho-babble. Full of stupid tips likes be positive,
attract clients to yourself,
whatever you do, do consistent.
OK, the psych stuff and being in the correct frame of mind of important. It's not worthless, but to be successful you also need an action plan. You need the right mindset, plus a concrete plan to execute.
Lyn Kelley does both! And she has amazing actions plans. The great things is, she has a whole list, full of details on how to execute each one. If one strategy isn't right for you, another one will work. Her e-books are the absolute best!
---Saul Marcus, Pittsburgh, PA
Thank you so much for your book. You're right, it does work as soon as you use it. Your workbook exercises were most helpful. I am already getting positive responses.
---Charie Levy, MFT Brooklyn, NY
Dear Lyn, I found your workshop so inspirational! It has taken me to another level in my consciousness about the work we do as therapists and it has further inspired me to continue my pursuits in the realm of Organizational Development and Transformation. Your being is quite a catalyst. I appreciate what you are doing very much and feel honored to have been able to experience your work and its profound effect, first-hand.
---Jeanine Gonzalez, Dallas, TX
Cover Design by Cal Sharp
www.Caligraphics.net
Copyright 2023 Lyn Kelley
Smashwords Edition, License Notes
This e-book is licensed for your personal enjoyment only. This e-book may not be re-sold or given away to other people. If you would like to share this book with another person, please purchase an additional copy for each person. Thank you for respecting the hard work of this author.
Continuing Education Credit
This book offers 10 C.E. credits for therapists and coaches.
GROW is approved for most State and National C.E. Boards.
Contact our office for details.
More e-Books by Dr. Lyn distributed at
http://www.smashwords.com/
See Dr. Lyn’s Author Profile:
http://www.smashwords.com/profile/view/growpu
Dear Jane Series:
Book 1: The 12 Biggest Mistakes Women Make in Dating & Love Relationships
Book 2: How to Cure a Commitment-Phobic
Book 3: How to Turn a Player into a Stayer
Book 4: Controlling and Manipulative Men: How to Spot Them and Handle Them
Book 5: Self-Centered and Narcissistic Men: How to Spot Them and Handle Them
Book 6: Addicted Men – Drugs, Alcohol, Porn and More: How to Spot Them and Handle Them
Book 7: Low Achieving Men - Passives, Wimps, Dreamers: How to Spot Them and Handle Them
Book 8: Cheap Men: How to Spot Them and Handle Them
Book 9: Men who Lie and Cheat: How to Spot Them and Handle Them
Book 10: Emotionally Unavailable Men: How to Spot Them and Handle Them
Book 11: The Romantic Terrorist: Protect Yourself from Stalking, Harassment, Bullying and Threats
Book 12: How to Get Any Man You Want to Want YOU
Book 13: The 10 Biggest Mistakes Men Make in Dating & Love Relationships
Book 14: How to Break Up, Survive and Thrive
Book 15: Bad Dick, Good Jane: How Good Girls Get Bad Boys to Behave, Fall in Love and Commit
New Release!
Bad Dick, Good Jane:
How Good Girls Get Bad Boys to Behave, Fall in Love, and Commit
Other Self-Help Books by Lyn Kelley:
How to Stick With Your Diet & Exercise Program
How to Motivate People! The 3 Magic Keys to Unlock Anyone’s Hidden Motivation
The 7 Self-Sabotages: Why People Sabotage Themselves and How to Stop It
How to Become Your Own Life Coach in 12 Easy Steps
How to Motivate Yourself: Secrets of the Motivational Superstars
Online Marketing for Non-Techies: How to Turn Your Website Into a Sales Machine
7 Secrets of Highly Successful Coaches
How to Motivate Your Clients to Change
How to Collect Your Money
Thousands of Angels: Your Path to Spiritual Empowerment, Healing and Abundance
How to Become a Life Coach
How to Become a Corporate/Business Coach
How to Become a Virtual Coach
Ethics for Coaching
How to Get a Raise from Managed Care Plans
How to Promote Your Practice to a Well-Pay, Self-Pay Clientele
Practice Angels: How to Build a Full Practice from Good Referrals Alone
The Magic of Detachment: How to Let Go of Other People and their Problems
One Day She Woke Up and Decided to Be Brave: A Woman’s Journey from Fear to Courage
She Said She Would Be Rich and They Believed Her: Mastering the Abundance Mindset
I offer telephone and email coaching.
Contact me to set up an appointment!
lyngrow@yahoo.com
Learn more about Dr. Lyn and Relationship Coaching at
www.janesgoodadvice.com
Learn more about Dr. Lyn and Personal and/or Career Coaching at
http://www.growtraininginstitute.com/
Follow me!
FaceBook: http://face-book.com/ lyn.kelley1
Twitter: http://wefollow.com/JanesGoodAdvice
LinkedIn: http://www.linkedin.com/in/drlynisin
Become a Certified Professional Coach (CPC) through
GROW Training Institute, Inc.
The least expensive, quickest and most comprehensive program available!
All can be done through Home Study and Online!
See Application on our website with all the
Most Frequently Asked Questions
www.GrowTrainingInstitute.com
See my YouTube video:
How to Become a Certified Professional Coach:
https://www.youtube.com/watch?v=Ue_2SajS_SY
Right and Wrong Methods of Collecting Money People Owe You
By Lyn Kelley, Ph.D., CPC
Certified Professional Coach
Table of Contents
Introduction
Here’s How I Know
Why Service Providers have Collection Problems
Collecting (as In Football and Life) Is All About Blocking and Receiving
Chapter One: Getting Rid of Your Accounts Receivable
Why it is In the Customer’s Best Interest to NOT Owe You Money
Why it is In Your Best Interest to Not Have Anyone Owe You Money
Benefits to Getting Paid ATTOS (At The