Audiobook6 hours
The Art of Selling to the Affluent: How to Attract, Service, and Retain Wealthy Customers and Clients for Life
Written by Matt Oechsli
Narrated by Joe Bronzi
Rating: 4 out of 5 stars
4/5
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About this audiobook
Much has changed since the original The Art of Selling to the Affluent was published. The financial crisis has impacted the affluent as much as it has others. This book would bring readers up to date with todays affluent and help every sales person understand what has changed, and what adjustments need to be made, in order to successfully attract, service, and retain lifelong affluent customers and clients. This new edition will be based on The Oechli Institutes latest 2013 comprehensive research. It will include topics such as: The landscape of todays affluent- the current realities of the affluent caused by The Great Recession and a preview of new affluent opportunities, The affluent mindset shift- explains how the financial crisis elevated the level of affluent skepticism and anxiety and the connection between this and major purchase decisions, Overcoming affluent sales reluctance- how to navigate the process of overcoming social self-consciousness.
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Reviews for The Art of Selling to the Affluent
Rating: 3.8636363727272727 out of 5 stars
4/5
11 ratings2 reviews
- Rating: 1 out of 5 stars1/5Really basic level customer service advice with a few vague stories and sprinkles of “surveyed” stats.
- Rating: 4 out of 5 stars4/5I quite enjoyed this book, especially the quasi case studies that made it easier to see how his tips could be implemented. I think a lot of this was more customer service and less sales, but that was fine with me.This does need an update though. Texting and social media wasn't really the novelty he presented it as then, and definitely isn't now. A good read though.