In the ever-evolving landscape of business, approaches and paradigms that once served as the cornerstone of success can quickly become obsolete. One such paradigm shift that has gained prominence is the transition from a Goods-Dominant approach to a Service-Dominant approach. This transformation is not just a matter of semantics; it's a fundamental reimagining of how businesses create, deliver, and capture value.
Blog post: https://www.victorleungtw.com/2023/08/05/service/