The pandemic and new technology have changed the way we work, but how are we responding as humans? Special guest Helen Holder considers the human element of our professional lives in this fascinating BA Brew. Topics include: how we respond to our work, interact with stakeholders and deal with change; the personal attributes of BAs, business architects and service designers; investing in personal growth; the strength inventory; resilience and the growth mindset and more. Helen Holder is a Senior Business Analyst and BA of the Year Finalist 2022. If you enjoy this BA Brew, you may also enjoy the following articles: Resilience Resources You can’t spell Challenge without Change Helen referenced the following books during the conversation: Leadersmithing by Eve Pool Who You Are is How You Lead by Rachel L. Rider The following BA Brews may be of interest. BA Brew 20 on Resilience; BA Brew 30 on Confidence; BA Brew 50 on Stepping out of your Comfort Zone; BA Brew 62 on Advice that Got Us Through Life and BA Brew 69 on Self Assessment and Development tools. #charactercrafting #growthmindset #businessanalyst #businessanalysis #servicedesign #BA #personalitytools