34 min listen
Jim Morrell on serving members with empathy
Jim Morrell on serving members with empathy
ratings:
Length:
31 minutes
Released:
Mar 1, 2018
Format:
Podcast episode
Description
To best serve members, you need to understand how they feel about their financial well-being, says Peninsula Community Federal Credit Union CEO Jim Morrell. All the staff at his credit union become certified as a community development financial counselor.
Released:
Mar 1, 2018
Format:
Podcast episode
Titles in the series (100)
Innovation and insight with Filene’s Andrew Downin, Part 2 by America's Credit Unions