In this episode, I interview Matt Cunliffe, the Managing Director of Mortgage Choice in Brisbane, a mortgage broking firm involving award-winning Mortgage Brokers that can help with home loans, car or personal loans, business lending, and financial advice. Matt Cunliffe and the team strive to ensure that all of their clients have the most fulfilling interactions. Property and finance have been a passion of Matt’s. He started his career working in ANZ Bank as a teller and was there for almost 2 years. He joined the team at Mortgage Choice in 2008 and since then he became the General Manager in May 2011. In July 2015, he bought the Franchise which has been established for 15 years. He settled $274 million in loans in 2012 then boosted up to $408 million after a year of his term as the General Manager. Matt shares that the hardest thing in growing a business is keeping the drive and passion in those trying times. He says, “You had the passion from on day one, making sure that you can sustain that passion and keep it there. I think it is a hard thing to do. But you've got to trust your own instincts.” This Cast Covers: Helping customers buy property, refinance their home loans and review financial arrangements. Builds relationships and provides a fair incentive to ensure client satisfaction. From finance as a bank teller and then transitioned over to being a mortgage broker. Settled $274 million in loans in 2012 then boosted up to $408 million after a year of his term. Brought the number of support staff and their capacity that cause a massive jump in settled loans. Found an opportunity in the non-resident lending space and loaded it up from a staffing point of view and not just brokers. Being able to provide a comfortable lifestyle and strong financial position to all members of the team. How social media management works and helps in marketing a growing business. Offers professional advice for the right home loans and financial services. Additional Resources: Mortgage Choice Principles By Ray Dalio The Intelligent Investor By Benjamin Graham  …………………………………………  Quotes: “If you drop the ball for two seconds, and someone else can step in there, then your income is at risk.” – Matt Cunliffe “So treat your members as part of the team, then you get a significantly better outcome.” – Matt Cunliffe “Success for me is freedom in what I want to do whilst being able to provide a comfortable lifestyle for not just my family but also my staff.” – Matt Cunliffe “I’ve got a sense to pull myself out of the dark depths of fearing the unknown.” – Matt Cunliffe “I think communication is a significantly important point and that’s what we do.” – Matt Cunliffe ………………………………………… Music from https://filmmusic.io “Cold Funk” by Kevin MacLeod (https://incompetech.com). License: CC by http://creativecommons.org/licenses/by/4.0