In this episode, I talk to my 13-year-old nephew Samuel about nonprofits, customer relationship management (CRM), and how they work. I help Samuel understand what nonprofits and CRMs are and how they work using gaming references.Listen in and giggle away while I explain the following to my young nephew in a language he understands:What is a non-profit organization?What is a CRM and how does it work?What does it mean to be in the cloud?On Cloud vs On-premiseSalesforce, the first CRM to be in the cloudIs a CRM a good thing? Why?What happens if a team player doesn’t want to use the CRM?Support the show