Volunteer West Island is one of about 114 volunteer centers in Quebec, and works to match volunteers with opportunities to serve the community. In this episode, Lynda Barrett, Executive Director of Volunteer West Island, joins me to discuss using an online system, and specifically Salesforce, to efficiently manage volunteer data for their wide variety of services. Topics we cover include:The many different services a volunteer center like Volunteer West Island can offerThe difficulty of finding the right data management system for nonprofitsHow and why they switched from using only very basic technology just a few years ago to relying heavily on Salesforce and a few other softwares todayWhat Lynda likes most about Salesforce, and what she still finds challengingWhy Lynda says Salesforce Maps saved their meal program during the pandemicTo connect with Lynda:Volunteer West Islandhttps://wpamelia.com/If you enjoyed this podcast, please consider leaving a review on Apple Podcasts, or your preferred podcast player. Thank you kindly!Support the show