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163: The People Behind the Products: Tech, Empathy, and Nonprofits: A Candid Conversation with Lauren Sheehan

163: The People Behind the Products: Tech, Empathy, and Nonprofits: A Candid Conversation with Lauren Sheehan

FromWhat the Fundraising


163: The People Behind the Products: Tech, Empathy, and Nonprofits: A Candid Conversation with Lauren Sheehan

FromWhat the Fundraising

ratings:
Length:
30 minutes
Released:
Dec 14, 2023
Format:
Podcast episode

Description

Join us in exploring the insightful perspectives and invaluable experiences of Lauren Sheehan as she navigates the intersection of technology, empathy, and nonprofit impact.
Meet Lauren Sheehan, the dynamic President of DonorPerfect, bringing a wealth of experience and enthusiasm to the world of SaaS computer software. With over a decade of leadership in the industry, Lauren has honed her skills in spearheading client service teams, demonstrating a remarkable ability to build and nurture high-performing teams. Her passion for serving customers and employees is evident in her compassionate approach, marked by empathy and a genuine commitment to excellence. Lauren's infectious energy and strategic mindset have played a pivotal role in shaping DonorPerfect's customer-centric ethos, making her a driving force behind the company's success.
 
In this episode, you will be able to:

Explore Lauren's insights on AI, customer support, and the role of empathy in tech.

Delve into the power of analogies and DonorPerfect's commitment to empowering nonprofits.

Gain insights into training, customer satisfaction, and the need for impactful storytelling.

Discover Donor Perfect's dedication as a true partner in the nonprofit community, going beyond software.


Get all the resources from today’s episode here. 

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Facebook: https://www.facebook.com/whatthefundraising
YouTube: https://www.youtube.com/@malloryerickson7946
LinkedIn: https://www.linkedin.com/mallory-erickson-bressler/
Website: malloryerickson.com/podcast

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If you’re looking to raise more from the right funders, then you’ll want to check out my Power Partners Formula, a step-by-step approach to identifying the optimal partners for your organization. This free masterclass offers a great starting point
Released:
Dec 14, 2023
Format:
Podcast episode

Titles in the series (100)

What the Fundraising is the podcast for impact leaders and change-makers who are tired of doing things the old school way and are looking for best practices to raise money, run their organization, and think about the nonprofit sector in a whole new way.  Every Tuesday for 40-60 min, your host, Mallory Erickson, will be having real and raw conversations with some of the best personal and professional development experts, many of whom are outside the nonprofit sector. These are bestselling authors, world-renowned researchers, and TEDx experts, most of whom have never spoken to a non-profit audience before. They have come ready to share expertise, lessons, and stories that will fundamentally change the way you show up as a leader and fundraiser. There are so many valuable lessons nonprofit leaders are missing because they are outside of their typical orbit, but no more. Mallory is bringing them in and helping to apply her guest's expertise to disrupt the nonprofit sector once and for all. So if you are ready to learn how to upgrade your fundraising strategy, leadership skills, energy, habits, and mindset to bring in more funding and actually have some fun doing it, then this is the right podcast for you. If you’re wanting to implement ideas you heard, visit MalloryErickson.com/Podcast for the top tips and tools, full transcripts, quotes, videos, and additional resources from each episode.