What can you do to connect better with your audience? How do you hear what they are saying beyond what is spoken? What can you do to improve your connection and authenticity with them through more transparent engagement?This episode will help you answer any of the questions above. We welcome Emily Taylor to talk about strategic listening for nonprofits. With teenyBIG, Emily helps nonprofits engage better with their audiences through strategic listening.  Topics covered:What is strategic listening?How Emily came up with the name ‘teenyBIG’Challenges that teenyBIG solves for nonprofitsQualifying questions with clients to evaluate their needsHow teenyBIG measures their work successHow to deliver ‘feelings’ such as connectedness, power or togethernessDemystifying biases to better engage with audiencesThe value of transparency in audience engagementTo learn more and get in touch with Emily TaylorWebsite: https://www.teenybig.com/LinkedIn: https://www.linkedin.com/in/emily-taylor-teenybig/Support the show