What pops into your head when you hear the word negotiation? What if we thought of compassion, empathy, and emotional intelligence? By the end of this episode (or master class if you will) you’ll have a completely new definition of the word negotiation thanks to Hannah Riley Bowles from the Harvard Kennedy School.At Metlife, we are committed to diversity, equity and inclusion and we believe making a difference in the lives of our customers, community, and the world around us is #AllTogetherPossible. Learn more and join us at MetLife.com.