29 min listen
228: Keep Calm and Address Conflicts with Hesha Abrams
228: Keep Calm and Address Conflicts with Hesha Abrams
ratings:
Length:
35 minutes
Released:
Nov 1, 2022
Format:
Podcast episode
Description
In my years of working with managers, one of most frequent questions I get is this: How do I deal with conflict in my team? This dilemma can be approached from two perspectives. First, there are practices a team can adopt to help limit the number of conflicts that arise. Second, there are approaches a team can use to dissolve conflict quickly and effectively. Used together, these techniques can help any team become more cohesive and productive.
Today’s guest is Hesha Abrams. With over 30 years of experience solving conflict and difficult problems, Hesha comes to the table as a world-renowned meditator, negotiator, and author. As an expert in conflict and pragmatic solutions, Hesha implements innovative approaches and thought-provoking solutions that obtain favorable outcomes for even the most complex conflicts, including mediating the case over the secret recipe for Pepsi. Hesha's popular new book, Holding The Calm shares her secrets on how to read a situation to solve problems, eliminate conflict, and restore harmony.
Hesha and I talk about what we do wrong that makes it harder to resolve conflicts and she shares some of her practical approaches to addressing conflict more effectively. We also get into how to help your team members resolve conflicts so you can foster stronger teamwork.
Members of the Modern Manager community can get a free, 1-hour Zoom if The Modern Manager community together purchases 100 copies of Hesha’s book, Holding the Calm. This book shares key strategies and inspirational treasures to resolve disputes, settle cases, and re-channel arguments; buy it for yourself and your team! Get this bonus when you join the Modern Manager community.
Subscribe to my newsletter to get episodes, articles and free mini-guides delivered to your inbox.
Read the related blog article: How to Hold the Calm when Dealing with Conflict
KEEP UP WITH HESHA
Website: holdingthecalm.com
Key Takeaways:
Conflict is like spilled spaghetti sauce; the sooner you deal with it, the easier it is.
When we don’t understand others, we label them negatively. Confirmation bias then looks for evidence for these negative beliefs of others which further cements our belief.
Try to find redeeming qualities of others or consider how they operate (introvert/extrovert, a kinesthetic/visual/auditory learner) to give yourself a more expansive view of their humanity.
Think like a doctor when someone emotionally erupts on you.
Today’s guest is Hesha Abrams. With over 30 years of experience solving conflict and difficult problems, Hesha comes to the table as a world-renowned meditator, negotiator, and author. As an expert in conflict and pragmatic solutions, Hesha implements innovative approaches and thought-provoking solutions that obtain favorable outcomes for even the most complex conflicts, including mediating the case over the secret recipe for Pepsi. Hesha's popular new book, Holding The Calm shares her secrets on how to read a situation to solve problems, eliminate conflict, and restore harmony.
Hesha and I talk about what we do wrong that makes it harder to resolve conflicts and she shares some of her practical approaches to addressing conflict more effectively. We also get into how to help your team members resolve conflicts so you can foster stronger teamwork.
Members of the Modern Manager community can get a free, 1-hour Zoom if The Modern Manager community together purchases 100 copies of Hesha’s book, Holding the Calm. This book shares key strategies and inspirational treasures to resolve disputes, settle cases, and re-channel arguments; buy it for yourself and your team! Get this bonus when you join the Modern Manager community.
Subscribe to my newsletter to get episodes, articles and free mini-guides delivered to your inbox.
Read the related blog article: How to Hold the Calm when Dealing with Conflict
KEEP UP WITH HESHA
Website: holdingthecalm.com
Key Takeaways:
Conflict is like spilled spaghetti sauce; the sooner you deal with it, the easier it is.
When we don’t understand others, we label them negatively. Confirmation bias then looks for evidence for these negative beliefs of others which further cements our belief.
Try to find redeeming qualities of others or consider how they operate (introvert/extrovert, a kinesthetic/visual/auditory learner) to give yourself a more expansive view of their humanity.
Think like a doctor when someone emotionally erupts on you.
Released:
Nov 1, 2022
Format:
Podcast episode
Titles in the series (91)
184: Embrace a Velocity Mindset with Ron Karr: What do you think of when you hear the word velocity? Speed? Direction? While we’re busy running quickly from one thing to another, it's important that we always have a clear vision for where we’re headed. Working effectively isn’t just about getting to the future quickly. It’s knowing where you’re going so that your speed is meaningful. Today’s guest is Ron Karr. Ron has worked with leaders on six continents to eliminate risk, gain buy-in and achieve better results faster with the Velocity Mindset®. His presentations and advisory services have generated over a billion dollars in incremental revenues for his clients. Ron is the author of five books including his latest, The Velocity Mindset® and the bestselling Lead, Sell or Get Out of the Way. Ron facilitates the Chief Revenue Officer Mastermind Group made up of CEO's and VP's building high-performance sales cultures. Ron and I talk about lessons from his book Velocity Mindset. We ta by The Modern Manager